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Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be undamaged and in the good condition that you received it.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a check will be issued for the amount paid less shipping costs.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mail@theokspindocor.com or clarkkeithf@gmai.com and send your item to: 300 NW 18th St, Oklahoma City, OK 73103.
Shipping returns
To return your product, you should mail your product to: 300 NW 18th St, Oklahoma City, OK 73103
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at 405-823-1518 by phone or email at mail@theokspindoctor.com or clarkkeithf@gmail.com for questions related to refunds and returns.
